SUSAN COTTER DESIGN PRIVACY POLICY
Susan Cotter Design ("the Studio", "we", "us") is committed to protecting the privacy of everyone who visits this website or makes contact with us.
For the purposes of the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018, the data controller is Susan Cotter Design. You can reach us at studio@susancotterdesign.com.
Information we collect
We collect only the information needed to respond to you and to run this website. This includes:
Information you provide directly — your name, email address, telephone number, and the details of any message or enquiry you send through our contact form.
Information collected automatically — limited technical data such as your device type, browser, and how you move through the site, gathered through cookies and our website platform's analytics.
Why we collect it, and our legal basis
We process your information for the following reasons:
To respond to your enquiry and discuss a potential project. Our legal basis is the steps taken at your request prior to entering an agreement, and our legitimate interest in managing client enquiries.
To operate, secure, and improve the website. Our legal basis is our legitimate interest in maintaining a functional, well-presented site.
To send occasional updates, where you have asked to receive them. Our legal basis is your consent, which you may withdraw at any time.
How your information is stored and shared
Your information is held securely and is never sold. We share it only where necessary to operate the Studio.
Squarespace, our website platform, processes data on our behalf as a data processor. Squarespace is based in the United States, so some information may be transferred outside the European Economic Area. Such transfers are governed by Standard Contractual Clauses and equivalent safeguards.
We retain enquiry information for the duration of our contact with you and for a reasonable period afterwards, and for as long as required to meet any legal or tax obligation.
Your rights
Under the GDPR you have the right to:
Access the personal information we hold about you
Have inaccurate information corrected
Have your information erased
Restrict or object to how we process it
Receive your information in a portable format
Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at studio@susancotterdesign.com.
Cookie policy
This website uses cookies. Cookies are small text files placed on your device when you visit a website. They allow the site to function, to remember your preferences, and to understand how visitors use it. Our cookies fall into the following categories:
Necessary — required for the site to operate, including security and basic functionality. These cannot be switched off.
Functional — these remember your choices and preferences to improve your experience.
Analytics — these help us understand how the site is used, so that we can improve it. The information is aggregated and does not identify you personally.
A current list of the specific cookies set by our platform is maintained by Squarespace and can be reviewed at support.squarespace.com.
Some cookies are set by third parties whose services we rely on, including Squarespace, our website platform. These providers may process limited data through the cookies they set. Their own privacy policies govern that processing.
Because our website platform is based in the United States, some information collected through cookies may be transferred outside the European Economic Area. Such transfers are protected by Standard Contractual Clauses and equivalent safeguards.
When you first visit the site, a banner allows you to accept or decline non-essential cookies. You can change or withdraw your consent at any time through the cookie settings on the site, or by adjusting your browser settings to refuse or delete cookies. Declining non-essential cookies will not affect your ability to browse the site.
You hold the same rights over information collected through cookies as set out in our Privacy Policy including the right to access, correct, or delete your data.
Changes to this policy
We may update this policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This policy was last updated on 18 June 2026. Any changes will be published on this page with a revised date.
Contact
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by emailing studio@susancotterdesign.com.